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Last Updated: June 1, 2026
Privacy Policy
Your privacy is the cornerstone of our "Zero Friction" philosophy. We design our platforms with strict data isolation standards to ensure complete security.
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1. Complete Data Isolation
Our architectural standard ensures that customer datasets are never pooled or mixed:
- Environment Segregation: All B2B clients are allocated isolated container clusters and distinct databases, removing the risk of cross-tenant data leaks.
- No Data Brokering: We do not sell, rent, or trade your personal data or operational transcripts to third-party ad networks.
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2. Telemetry, Inputs, and Audits
We capture minimal operational parameters necessary for platform execution:
- Web Performance: Anonymized metrics, such as page load speed, layout transitions, and browser categories.
- Transient AI API Inputs: Text or files parsed through our plugins (including Image Hunter) are processed in-memory. They are deleted immediately upon response delivery.
- Security Audits: Logs of IP requests to prevent DDoS attempts, brute force logins, or API abuse.
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3. GDPR & International Compliance
We align with global data protection frameworks:
- Standard Contractual Clauses: All data transfers outside of the EU follow approved SCC mechanisms.
- Right of Erasure: Clients can request complete erasure of their accounts, active support tickets, or configuration details by emailing our compliance team at support@cyphex.agency.
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4. Security Contact
If you have questions about our data encryption protocols or want to request a compliance audit report, contact our Data Protection Officer at contact@cyphex.agency.